Account Executive

About Ideally

Ideally is reinventing market research so real human insight can be part of more creative and commercial decisions.

Research has traditionally been slow, expensive and difficult to access when decisions need to be made. Ideally changes that. Our AI-powered research platform helps marketers and insights teams get robust consumer feedback quickly, so they can make better, more customer-led decisions.

In just three years, we’ve grown to 250+ clients including Google, Omnicom, Kraft Heinz and Danone across 30+ countries. With teams in Auckland, Sydney, Melbourne and New York, we’re a fast-growing global team with big ambitions for what comes next.

Why work at Ideally

Ideally is a place to push what’s possible. We hire high-calibre people and give them real ownership, with the opportunity to build, grow and have a visible impact as the company scales.

This is a high-performance with high-care environment. The pace is fast and the ambition is big, but you’ll be surrounded by smart, collaborative, low-ego people who back each other, speak candidly but kindly, and celebrate wins together. You’ll have autonomy, ESOP, uncapped earning potential, and plenty of opportunity to stretch towards your potential as we grow.

About this role

As our Account Executive reporting directly to our CRO Josh, you’ll be at the front of Ideally’s US growth - creating and converting high-value commercial opportunities and building relationships with brand, marketing, innovation and insights teams.

This isn’t a role where you’ll simply execute an established sales playbook. You’ll have real ownership of building pipeline, opening doors, developing strategic relationships and winning new customers - while helping us learn and improve how we go to market as we scale.

What outcomes you'll deliver

• Build and convert pipeline: Create and progress high-quality outbound pipeline across our target customers, prioritising the opportunities with the greatest commercial potential.

• Win new customers: Own the sales journey end-to-end — from prospecting and discovery through demos, proposals, negotiation and close — building trusted relationships along the way.

• Build Ideally’s US presence: Develop relationships and visibility with our target customers through creative outbound, events, networks and digital channels.

• Sell consultatively: Understand the commercial problems our prospects are trying to solve and connect them to the value Ideally can create, translating that into compelling commercial stories, demos and proposals.

• Help us get better: Bring market, prospect and win/loss insights back into the business, helping us continuously improve our commercial approach.

• Bring commercial rigour: Own your pipeline and forecasting with discipline, maintaining accurate CRM data and using it to focus your effort where it will create the greatest impact.

What you'll bring

• 3+ years’ experience in B2B SaaS sales or a similar commercial growth environment, with a strong track record of winning new business and delivering against revenue targets.

• Strong prospecting capability: you know how to create opportunities, open doors and build pipeline rather than waiting for leads to arrive.

• A consultative approach to selling: you ask good questions, understand customer problems and turn them into compelling commercial stories.

• Confidence across the full sales cycle, including discovery, demos, proposals, objection handling, negotiation and closing.

• Strong commercial judgement and a data-driven approach to managing pipeline, forecasting and where you spend your time.

• Curiosity about brands, marketing, consumer insight and how technology is changing the industry.

• Comfort with ambiguity and change. You take ownership, move quickly, learn from feedback and don’t need a perfect playbook before taking action.

• High standards without the ego: you’re motivated to win and equally invested in the success of the wider team.

Where you’ll work

You’ll be based in our New York office. We’re office-primary because we value the connection, collaboration and creativity that comes from working together, balanced with flexibility and autonomy. Typically, the team works remotely two days per week, with anchor office days and further flexibility when needed.

We focus on impact, not hours, and trust you to manage your time, energy and workload to perform at a high level sustainably, without an “always-on” expectation.

Some of the things we offer

• Competitive salary, uncapped commission and ESOP

• A connected global team, including ThinkFest (our annual company-wide offsite in New Zealand)

• Growth and progression through exposure, stretch opportunities and scope to expand your role as we scale

• Hybrid working and autonomy, with a focus on impact rather than hours

• Paid parental leave, fertility support schemes and wellbeing resources

The perks matter, but we know they're not the only reason our team join. The bigger opportunity is the calibre of people you’ll work alongside, the ownership you’ll have and the chance to have a meaningful impact as Ideally grows.

Who should apply and how to put your best foot forward

If this role or Ideally excites you and you can see yourself having an impact here, we’d love to hear from you — even if you don’t meet every requirement. We care more about your commercial capability, mindset and what you’re ready to build than a perfect match on paper.

We also know from research that female and non-binary applicants are less likely to apply unless they feel 100% qualified. If that’s you, please take this as your nudge to apply anyway. Focus on the bullet points that reflect your strengths and experience, not the ones that don’t.